Sticking to the service guidelines & standards of JUNKER Group and providing customers with premium life-cycle services has been the mission of EJMS since its establishment. Over the past 20 years, EJMS has practiced its mission in strict manners and has consecutively won high praises from top customers. In the just passed year of 2024, EJMS received a commendation letter from one leading automotive parts manufacturer in China. In the letter, the customer praised the outstanding performance of EJMS service team, which set a benchmark for the entire industry. This is not an unprecedented praise, let alone an epilogue of the history of EJMS. EJMS will keep on striving forward for our customers.
EJMS is always ready to safeguard customers’ production and is a reliable and strong backing for JUNKER customers. Its ability to win customers’ assured reliance is based on its industry-leading strength, specifically speaking, the people. In EJMS, there are more than 40 employees dedicating to the mission of providing top level after-sales services to JUNKER customers. Nearly 70% of EJMS employees have worked at JUNKER for 10 years and longer. More than 50% of the employees are field service engineers who are all well-trained and competent, most of them are experts in specific JUNKER grinding technologies. EJMS service experts are at world class level, that they are demanded for projects even out of Asia area, e.g. to the US. Besides, EJMS has senior software engineering talents as well.